Starting from September 1, 2016, train passengers booking their tickets on the IRCTC website will be able to opt for travel insurance cover for a premium of just Re 1. Travel insurance cover is uniform for all classes and will not be provided for the children below 5 years of age.

When can an individual claim for IRCTC travel insurance?
Each passenger under the PNR can claim in case of death, permanent total disability, permanent partial disability, and hospitalization expenses for injury and transportation of mortal remains following Rail Accident or untoward incident.
Can insurance be cancelled?
Once the premium is paid by the passengers no cancellations is allowed. Accordingly, no refund of premium will be made in all cases including waitlisted ticket.
What is the amount of insurance which can be claimed?
| Death | Rs 10,00,000 |
| Permanent total Disability | Rs 10,00,000 |
| Permanent partial Disability | Rs 7,50,000 |
| Transportation of mortal remains | Rs 10,000 |
| Hospitalization expenses for injury | Rs 2,00,000 |
The Insurance Company shall cover the insured for the expenses, upto Rs.2 lakh, for hospitalization and medical treatment.
The claims intimation should be immediately and not later than four months after the event.
In case of ticket cancellation, IRCTC will make an automatic refund of the premium amount after deduction of administrative charges to the passenger on the same account that was used to book the ticket.
Which companies have tied up for this service?
As of now, IRCTC has partnership with ICICI Lombard General Insurance, Royal Sundaram and Shriram General. These companies will get the insurance policy on a rotation basis from an automated system.
What are the exclusion?
The insurance will not be applicable for those travelling on suburban trains while booking online irrespective of the class. No claims will been entertained if location is not falling between the originating and arriving station.
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