The Employees' Provident Fund Organisation (EPFO) has introduced an innovative face authentication system based on Aadhaar face identity, aiming to make know your customer (KYC) procedures safer and more convenient for millions of workers across India. This digital upgrade is expected to be especially beneficial for elderly individuals, retired pensioners, and others who face challenges with traditional biometric verification. Here is an in-depth breakdown of EPFO's new authentication process.
According to a circular released by the retirement fund organisation, three new features have been introduced to the UMANG (Unified Mobile Application for New-age Governance) app to create a more seamless experience for staff and EPF members by leveraging Aadhaar's Face Authentication Technology (FAT).

According to the circular, EPF members need to download the Aadhaar Face RD and UMANG apps from the Play Store. After installation, individuals can obtain and activate their UAN without asking for assistance from employers or EPFO staff.
Who Benefits the Most from EPFO's New Face Authentication System?
The EPFO's new face authentication system is extremely beneficial for those who frequently experience problems with conventional biometric techniques. Since they no longer need to physically attend centres for KYC verification, retired government and private sector workers will get the advantages. This system is also a big relief for senior citizens who face fingerprint recognition problems due to age-related changes. People living in rural or remote areas, where access to biometric devices may be limited, can now complete their verification more easily using a smartphone. Additionally, disabled or unwell individuals who find it difficult to travel or provide fingerprints will find this digital method more convenient and accessible.This step is both inclusive and user-friendly.
How to Activate Your EPFO UAN on Umang App?
Follow these simple steps using the UMANG app, if you want to create and activate UAN (Universal Account Number).
- Open the UMANG app.
- Choose the option 'UAN Allotment and Activation'.
- Enter your Aadhaar number and mobile number. Make sure to tick the box to give your consent for Aadhaar verification.
- Tap on 'Send OTP' and enter the OTP received on your Aadhaar-linked mobile number.
- If needed, install the Aadhaar Face RD App on your phone.
- If the system does not find an existing UAN, it will ask you to complete Face Authentication.
- After successful verification, your UAN will be generated and sent to your mobile number through SMS.
What is Aadhaar Face Authentication System?
To confirm the identification of workers and retirees, EPFO used the face recognition-based Aadhaar Face Authentication system, which was first offered by UIDAI. This technology, in contrast to conventional fingerprint or iris scans, merely uses a smartphone or webcam to scan your face and compare it with your Aadhaar profile.
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