How To Apply For ATM Card, eBanking/mBanking Service & Cheque Book For Post Office Savings Account?

For account holders of post office savings bank accounts who want to apply for an ATM Card, enabling eBanking/mBanking service & cheque book can do the same in RICT-CBS branch post offices. Account holders must have a valid PAN number, email address and mobile number to apply for an ATM card or eBanking/mBanking services. The Department of Posts (DoP) has issued a circular where it has described the process to avail for different post office savings account services. According to the circular of DoP, the following procedure shall be followed for issuance of ATM Card, enabling eBanking/mBanking, issue of cheque book in branch post offices.

Steps to apply for an ATM card on PO Savings Account standing at branch post office

i) To avail ATM card facility, the account holder shall fill SB-ATMI form (ATM Card/Internet/Mobile/SMS banking service request form) duly signed and submit SB-ATM-l form with passbook at concerned BO.

ii) GDS BPM shall examine the form and issue SB-28 receipt to the account holder for passbook collected.

iii) GDS BPM shall send SB-ATMI form with a passbook to respective account office duly entered in BO Journal/BO Daily Account.

iv) After receipt of SB-ATMI form with the passbook at the account office, the postmaster shall examine the form for eligibility of the account holder for the ATM card.

v) If eligible, SPM shall issue ATM card in Finacle against customers PO Savings Account by following the procedure prescribed for issue of ATM cards.

vi) After issuance of ATM card, SPM shall keep SB-ATMI form in Guard File of SB-ATMI form.

vii) On ATM Card issue register, SPM shall write the name of BO and date of dispatch of ATM card to BO and sign.

viii) SPM shall put a remark on customer's PO Savings Account passbook for issuance of ATM card and sign.

ix) SPM shall dispatch ATM card and passbook to concerned branch post office duly entered in BO slip.

x) On receipt of ATM card and passbook from the account office, GDS BPM shall hand over the ATM card/passbook to the depositor under receipt on SB28, after taking back the depositor's copy of SB-28 and pasting it on the office copy.

Note: - PO Savings Account holder(s) of BO may also submit ATM request form along with passbook at account office and account office shall process the request as prescribed, according to the circular of DoP.

Steps to enable eBanking/mBanking on PO Savings Account standing at BO

The DoP has released the following steps to enable eBanking/mBanking service on post office savings accounts.

i) To avail eBanking or mBanking facility, the account holder shall fill SB-ATM- I form (ATM card/internet/Mobile/SMS banking service request form) duly signed and submit SB-ATM- I form with passbook at concerned BO.

ii) GDS BPM shall examine the form and issue SB-28 receipt to the account holder for passbook collected.

iii) GDS BPM shall send SB-ATMI form with a passbook to respective account office duly entered in BO Journal/BO Daily Account.

iv) After receipt of SB-ATM I form with passbook at the account office, the account office shall examine the form for eligibility of account holder for providing eBanking/mBanking.

v) If eligible, SPM shall enable eBanking/mBanking against customers PO Savings Account by following the procedure prescribed for enabling eBanking/mBanking.

vi) SPM shall put a remark on the customer's PO Savings Account passbook for enabling eBanking/mBanking and sign.

vii) After enabling eBanking/mBanking SPM shall keep SB-ATMI form in Guard File of eBanking/mBanking form.

viii) SPM shall dispatch passbook to concerned branch post office duly entered in BO slip.

ix) On receipt of passbook from account office, GDS branch postmaster will hand over the passbook to the depositor under receipt, after taking back depositor's copy of SB-28 and paste on the office copy.

x) After receipt of SMS by account holders mobile for enabling eBanking/mBanking, account holder may proceed for new user activation at https://ebanking.indiapost.gov.in or lndia Post Mobile Banking App.

Note: - PO Savings Account holder(s) of BO may also submit eBanking/mBanking request form along with passbook at account office and account office shall process the request as prescribed.

Steps to issue a cheque book for your PO Savings Account

According to the circular issued by DoP, the following procedure should be followed to apply for a new cheque book for a post office savings account.

i) Account holders of PO Savings Account in-branch post offices may avail cheque book facility at the time of account opening or by submitting SB/CQE-4 form (Application for availing cheque facility/issue fresh cheque book) with passbook at concerned BO.

ii) GDS BPM shall examine the form and issue SB-28 receipt to the account holder for passbook collected.

iii) The cheque book facility is not available to the illiterate depositor., minor account (self) and for those who do not sign in the running hand. GDS BPM before sending the form to the account office should check the eligibility.

iv) GDS BPM shall send SB/CQE-4 form with a passbook to respective account office duly entered in BO Journal/BO Daily Account.

v) After receipt of SB/CQE-4 form with passbook at account office, account office shall examine the form for eligibility of account holder for availing cheque book.

vi) SPM shall issue cheque book in Finacle against customers PO Savings Account by following the procedure prescribed.

vii) SPM shall put a remark on the customer's PO Savings Account passbook for cheque book issued and signed.

viii) After issuance of cheque book SPM shall keep SB/CQE-4 form in Guard File of SB-CQE-4 forms.
ix) In cheque book issue register SPM shall write the name of BO and date of dispatch of cheque book to BO and sign.

x) SPM shall dispatch cheque book and passbook to concerned branch post office duly entered in BO slip.

xi) On receipt of cheque book and passbook from the account office, GDS branch postmaster shall hand over the cheque book and passbook under receipt to the account holder after taking off the depositor's copy of SB-28 and paste on the office copy.

Note: - PO Savings Account holder(s) of BO may also submit cheque book request form along with passbook at account office and account office shall issue cheque book following the procedure prescribed.