A Pension Payment Order (PPO) number is unique to each retiree/family retiree and serves as a reference number for all communications with the Central Pension Accounting Office (CPAO). Pensioners can not only check their pension status but also file grievances using their 12 digit PPO number as the CPAO database only recognises 12 digit PPO numbers. When filing for a pension and submitting your life certificate, a PPO number is necessary for the pensioners covered under the Employees' Pension Scheme.

What is a PPO Number?
According to Central Pension Accounting Office (CPAO) "In each PPO, the first five digits indicate the code number of PPO Issuing Authority, next two digits indicate the year of issue, and after this the four digits indicate the sequential number of the PPO while the last digit is a check digit for the purpose of computer. For example, a PPO bearing number 709650601302 implies that PPO has been issued by AG Madhya Pradesh, in the year 2006 and is the 130th PPO issued by that PPO issuing authority, and is allotted computer code-2."
How to get a PPO number online?
- Visit EPFO portal (www.epfindia.gov.in)
- Click on the 'Pensioners' Portal' under the 'Online Services' section.
- Now you will be redirected to mis.epfindia.gov.in page and on the 'Welcome to Pensioner's Portal' page click on 'Know your PPO No.'.
- Now select either bank account number or member ID (PF number)
- Now enter the credential of the selected option and click on 'Submit'.
- After submitting the required details, you will get your PPO number on the screen.
Note
Employees who have yet to get a PPO number can also check their PPO number's status. A pensioner can find out the status of any PPO by clicking on the "know your status" button. Furthermore, after registering on the CPAO website (www.cpao.nic.in), pensioners will be able to obtain copies of PPOs and subsequent changes granted by CPAO using their login and password.
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