Users have to download a particular app for using different services. Keeping this in mind and trying to provide a better experience to the customers, Indian Railway launched all in one app.
Many apps are launched by the railway in the past. Rail SAARTHI is an integrated app; it will provide users with a single window interface. To use different services, users need to search and download each application separately. For better customer experience, there was a need to integrate all railway app services in the single application.
The SAARTHI app would help to fulfill all the requirements of passengers. The customer can also book flight ticket using the SAARTHI app. This app has been developed by the CRIS (Centre for Railway Information Systems).
Know the services offered by Rail SAARTHI App
Following services or facilities are being provided on the Rail SAARTHI app:
Air and Train ticket booking
Users can book tickets through the Rail SAARTHI app. Unreserved and reserved ticketing can be done through this platform.
Meals
The app provides all the passengers on-board cleaning and ordering a meal on a single platform. You don't need to login to other applications for getting food on track for food booking. What Is Vikalp Scheme? How Will You Get Train Tickets Under This Scheme?
Taxis
The integrated app can now also be used for booking taxis, hotels and give feedback. You can do tour booking and book retiring room by this app. How To Book Train Tickets Using Paytm
Enquiry
Passengers can enquire details about seat number, seat availability, fare Enquiry, train Running status, and PNR enquiry using Rail SAARTHI. What Is Rail SAARTHI? How To Get This Railway Mobile App?
Feedback
While booking tickets through the app, users can also share their feedback. You can record complaints and suggestions, request for clean my coach and allows feedback on twitter.
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