DGCA Slaps Penalty Of Rs 10 lakh On Air India For Non Compliance With Norms

Aviation regulator The Directorate General of Civil Aviation (DGCA) has imposed a fine of Rs 10 lakh on Air India, according to a PTI report. According to the report the fine has been import for the airline's non-compliance with norms concerning facilities that are required to be provided to passengers, including non-payment of compensation to international business class passengers who were made to travel on unserviceable seats.

The aviation watchdog noted that Air India was not complying with the provisions of the relevant Civil Aviation Requirement (CAR) after it conducted inspections at Delhi, Kochi, and Bangalore Airports for Scheduled Domestic Operators in May and September.

After discovering that Air India was not complying with the relevant CAR, a show Cause Notice was issued to Air India on November 3, seeking a response to the observed non-compliance with regulatory provisions.
In a release on Wednesday, DGCA said that based on Air India's reply to the show-cause notice, it was found that the airline did not comply with the provisions of the CAR.

These pertain to "not providing hotel accommodation for passengers affected by delayed flights, non-training of some of their ground personnel as per the stipulations and non-payment of compensation to international business class passengers who were made to travel on unserviceable seats," it said.

For these lapses, DGCA has imposed a financial penalty of Rs 10 lakh.

One should note that the regulator levied a penalty of Rs 10 lakh on Air India for non-compliance with CAR provisions on denied boarding of passengers.