Haryana Government Implements Measures for Efficient Paperless Property Registration Process

The Haryana government has initiated a significant shift towards digital governance by implementing paperless property registrations across the state. Starting from November 1, all property-related transactions have moved online, eliminating the need for physical documents in tehsils. This change aligns with Haryana's formation day and aims to enhance efficiency and transparency in property dealings.

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Financial Commissioner, Revenue and Disaster Management, Sumita Misra, recently assessed the progress of this online registration system through a video conference with deputy commissioners. She issued directives to expedite the process by reducing the current five-day response time for applications. This move is intended to ensure quicker approvals and improved service delivery for citizens.

Focus on Technical Support and Connectivity

Misra emphasized the importance of addressing technical issues promptly to prevent any delays in this transformative reform. She instructed all deputy commissioners to ensure seamless internet connectivity at tehsil offices and resolve server-related problems swiftly. Additionally, she highlighted that any officer obstructing or spreading misinformation about the reform would face strict consequences.

To support citizens facing technical challenges, Misra mandated the establishment of a state-level helpline number. Each tehsil is also required to set up a dedicated help desk with a nodal officer whose contact details are publicly displayed. These measures aim to provide real-time assistance and facilitate smooth adoption of the paperless system.

Training and Public Outreach Initiatives

Misra directed regular training sessions for tehsil staff, sub-registrars, and deed writers to ensure they are well-versed with the new system. She stressed the importance of comprehensive public outreach to educate citizens about the benefits and functioning of paperless registration. This initiative seeks to make every stakeholder comfortable with the digital transition.

Between November 1 and November 12, a total of 5,334 applications were submitted statewide. Out of these, 2,110 deeds received approval, while 915 applications were still under submission. Additionally, 611 deeds were approved by sub-registrars, and 626 applications faced rejection due to documentation or technical errors.

Progress in Digital Transition

The data also revealed that 308 payments were processed online, while citizens cancelled 387 registrations. Furthermore, 377 cases fell under miscellaneous categories. Compared to the previous review period from September 29 to October 31, where only 1,662 applications and 1,074 approvals were recorded, both applications and approvals have more than doubled.

Misra noted that resistance is common during major transitions but reiterated that this reform is irreversible. She cited past experiences with appointment-based registries and the Web-HARIS platform as examples of overcoming initial resistance. The paperless registration initiative is seen as a decisive step toward transparency and accountability.

The system is stabilising across all tehsils, with expectations that it will be fully operational by the end of November. Misra expressed confidence that Haryana's paperless registration initiative will serve as a model for digital governance and administrative innovation throughout India.

With inputs from PTI