A bank locker is a secure space rented by banks where customers can store their valuable items. The Reserve Bank of India (RBI) has introduced new rules requiring all locker users to sign an updated rental agreement. If you haven't signed it yet, you should do so as soon as possible to avoid your locker being sealed.
Banks use strong security systems like 24/7 CCTV, alarms, and restricted access to protect these lockers. Customers pay a fee for using this service.
What's the Issue?
The RBI introduced new locker rules in August 2021 to protect customers and make locker use safer and more transparent. These rules require all existing locker holders to sign a new rental agreement, especially those who got their lockers before January 2023.
Even after multiple deadline extensions, many customers have still not signed the updated locker agreement. Because of this, some banks have requested the RBI and the Finance Ministry to extend the deadline to December 2025.

Initially, the RBI had asked banks to complete the signing process by January 1, 2023. But since many customers missed the deadline, it was extended twice-first to December 2023, and then to March 2024. Now, banks are asking for more time and want the deadline pushed back again to December 2025.
What's in the New Agreement?
The new rules state that banks will not be fully responsible for any loss or damage caused by theft, fire, or natural disasters. They also provide clear instructions on locker rent, how customers can access their lockers, and how complaints should be handled.
Banks are now required to explain all terms and conditions clearly, including the annual rental charges. To complete the process, customers must sign the new agreement on non-judicial stamp paper and may need to visit their bank with valid ID and locker details.
Who Needs to Sign?
You need to sign the new locker agreement if you got your locker before January 2023. This also applies if you share the locker with someone, such as joint holders or if you have added a nominee.
You must also sign it if you are renewing your locker agreement or shifting your locker to another branch. Some people, like Non-Resident Indians (NRIs) and senior citizens, might face difficulties in completing the process because of problems getting stamp paper or accessing the bank branch.
How to Check if You've Signed?
If you're not sure whether you've signed the new agreement, visit your bank and ask. If you haven't signed it, do so quickly to avoid any problems.
What You'll Need?
To sign the new agreement, take these documents with you:
• PAN Card
• Aadhaar Card
• Passport (optional, but helpful)
• Old locker agreement or related documents
Also, make sure you add a nominee if you haven't already.
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