Step-By-Step Guide On How To Update FASTag KYC Details Ahead Of January 31 Deadline

One big update for car owners is that if the Know Your Customer (KYC) for FASTags affixed on your car's windscreen is incomplete or not done, it will be deactivated or blacklisted, irrespective of the balance. The deadline to ensure the same is January 31. Thus, only a few days are left for FASTag users to complete their KYC process to ensure that their latest FASTag aligns with the RBI guidelines.

According to the NHAI, Fastags with incomplete KYC will be canceled or deactivated after January 31. This means that even if you have valid FASTags with sufficient balance your FASTags may be deactivated or face blacklisting by banks due to incomplete KYC after January 31, 2024.

"NHAI has taken this initiative after the recent reports of multiple FASTags being issued for a particular vehicle and FASTags being issued without KYC in violation of RBI's mandate. Apart from this, FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users," said the Ministry of Road Transport & Highways in a press release on Monday.

The documents needed to complete FAStag KYC include Registration certificate of the vehicle, Identity proof, Address proof, and a passport-size photo. Note that your Passport, Voter's ID, Aadhar Card, Driving licence, and PAN card can be used as identity and address proof.

How to update your FASTag KYC?

The steps you need to follow to update the KYC for your FASTag include:

• Go to the bank-linked FASTag website. To access the required page, you can Google the name of the website with the keyword 'FASTag'.
• Log in using your registered phone number and enter the OTP received
• Visit the My Profile section and click on the KYC tab
• Add in the required details, including your identity and address proof documents
• Upload a passport-size photo
• Click on 'confirm the declaration' then click 'submit'

The KYC process will take a maximum of seven working days to be updated.

How to check your FASTag status online?

• Go to the website - fastag.ihmcl.com
• Click on 'Login' and provide mobile number and password details
• An OTP will be generated and sent as a text message. Add the OTP and login
• Click on the 'My Profile' tab and select the KYC status option
• In the My Profile section you will be able to check the KYC status of your FASTag and also the profile details submitted during the registration process.